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Seapine customer support

Get More. 110% Satisfaction is our Goal.

Seapine's Customer Care program provides world-class technical support and customer service to ensure your satisfaction with our products. Our support team utilizes the latest technical resources and many combined years of experience to promptly answer questions and resolve issues.

We offer the following annual support plans, which provide responsive technical support and all major and minor product upgrades:

  • Premium Care support provides complete product coverage for organizations that want to keep their Seapine solutions up to date.
  • Critical Care support provides 24-hour-a-day coverage for organizations that leverage Seapine solutions for mission-critical processes and applications.

 

Support Resources

In addition to our responsive customer support staff, a variety of self-help and community-based resources are available to help answer your technical, how to, and best practices questions.

Knowledgebase

Search our knowledgebase for troubleshooting information, tips and tricks, and general information. Updated regularly by our customer support and development teams, the knowledgebase is an excellent self-help resource.

Documentation

Download the latest documentation in PDF format.

Community Forums

The peer-supported Seapine community provides multiple ways to share product development and software quality knowledge, expertise, and solutions.

The Seapine View

Read The Seapine View, the definitive blog on all things related to Seapine, our products, and our people.

The Seapine View Bulletin Newsletter

Subscribe to The Seapine VIew Bulletin to get news, product announcements, upcoming events, product tips, and more delivered to your inbox monthly.

Social Networks

Connect with other users in our LinkedIn and Facebook user groups, and follow the latest news and tips on Twitter.

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